Confidentiality Policy

In this Policy, "we" or "us" means Médiation Haut-Saint-François and Patricia Fontaine notary mediator, its mandataries and authorized representatives.

By deciding to use or visit our website or any other services that involve the exchange of personal information, you accept the terms and conditions of the present Confidentiality Policy (the "Policy"). You agree, among other things, that we may collect and use your personal information in accordance with the provisions herein, being understood we comply with the legislation in effect regarding personal information.

We understand the significance you place on protecting your privacy and we commit to preserve the confidentiality of the personal information we gather when:

  • you visit or register with our website;

  • you participate in our contests, promotions or events;

  • you participate in one of our surveys or any other customer study;

  • you agree to receive our newsletters, promotional emails, flyers, text messages and other communications regarding our products, services, promotions or events that are likely to be of interest to you;

  • you appear on our surveillance cameras while visiting one of our stores.

What personal information do we gather?

"Personal information" is information which allows identifying a natural person.

We limit the gathering of personal information only to that information which we need to provide the products and services you request. Such information can be gathered including when you use our website or when you visit our offices or transact with us. The information includes your full name, mailing address, telephone number(s), email address, information drawn from participating to our surveys, activities or events, information regarding the products or services purchased or suggested, the promotional offers, rebates and benefits you received.

Should we wish to use your personal information for any reason other than those disclosed in this Policy, we will obtain your consent prior to doing so.


Why do we gather your information?

We undertake to gather only the personal information required for the purpose for which it was gathered, including to successfully carry out our business activities. For example, by:

  • offering the products and services you want;

  • organizing promotional events or activities to which we can invite you;

  • sending out mailings regarding our products and services or providing you with information that could be of interest to you;

  • conceiving, improving or commercializing products and services;

  • studying, analyzing and preparing marketing activities;

  • holding contests or surveys;

  • recognizing you on our website;

  • improving the content of our website;

  • answering to your questions and comments;

  • ensuring the safety and protection of people and assets in our offices;

  • for any other reason required by law and to successfully conduct our business activities.


Who has access to your personal information?

In addition to the situations provided for or required by law, access to personal information is limited to Médiation Haut-Saint-François and Patricia Fontaine notary mediator employees, mandataries, and approved providers specifically authorized who need it to perform their work or mandate. They are required to comply with the law. They must process this information only for the purposes mentioned above.

How do we use cookies?

Cookies are information saved by an HTTP server on the hard drives of your computers and other electronic devices to identify them (rather than the user). They facilitate navigation, in particular by memorizing your choice of navigation language. In addition, cookies allow us to adapt our website, so that it better suits your interests and preferences.

Most browsers automatically accept cookies. You may, however, deactivate them by modifying the confidentiality settings of your browser.

In addition, we use the services of Google Analytics to analyze our websites, our mobile applications and our digital terminals. The information collected through these services is anonymized so that it does not identify users. This information is used primarily to evaluate your use of our websites, mobile applications and digital terminals, including the number of visits, the pages viewed and the time spent on these pages, the source, and other statistics useful for continuous improvement of our websites, mobile applications and digital terminals.

How is your personal information protected?

We employ relevant security measures to protect your personal information from loss, theft, unauthorized access, disclosure, reproduction, use, unauthorized modification, and when transferring your information to a third party for processing or for any other purpose.

Although we take steps to prevent any unauthorized access to your personal information, you will understand that we cannot guarantee the absolute protection and security of your information on the Internet. You therefore acknowledge and agree that we will not be held liable for any damages resulting from the transmission of confidential or personal information over the Internet and that such disclosure is at your own risk.

How long do we keep your personal information?

We keep your personal information only for the time required to fulfill the purpose for which it was gathered. The personal information will then be destroyed securely and confidentially.


How can you access, modify and/or delete your personal information?

You can access, modify, update, or delete any of the personal information you enter by contacting us by the following methods. You can also withdraw from our mailing lists or opt out of our electronic communications at the end of all our communication or by contacting us.

By email:

By phone: 819-342-0364

By mail: 172, Camiré, Cookshire-Eaton, Qc J0B 2A0

Our undertaking on sending electronic mailings

We undertake to manage email addresses responsibly and use them in accordance with the law and your consent.

When you enroll in our website , subject to your consent, we may, from time to time, send you promotional offers, rebates, or other advantages respecting products, services, contests and events by email, mail, text message or otherwise. These promotional offers may sometimes be personalized according to your interests, your purchases, the services you use, or any other information we have about you. This allows us to send you the promotional offers most likely to be of interest to you. In each mailing sent to you, you will have the possibility of removing your name and email address from our mailing list.

Furthermore, in certain circumstances and within the exceptions authorized by law, we remain authorized to send you emails and other electronic communications even if you have removed your name from our commercial mailings.

Update of the Confidentiality Policy

We reserve the right to modify this Confidentiality Policy at any time without prior notice. You may verify whether it has been updated by referring to the "Last updated" date indicated below.


Last updated on February 8, 2021